Privacy Policy

1. Introduction

At Totemwear, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, and share your data when you interact with our website, place orders, or subscribe to our communications. By using our site, you consent to the practices described in this policy.

2. Information We Collect

When you place an order, subscribe to our newsletter, or contact us via the website, we collect the following personal information:

Name
Shipping address
Billing address
Email address
Phone number (optional)
Payment information (processed securely by third-party providers)

3. How We Use Your Information

We use your personal information for the following purposes:

Order Fulfillment: Your details are shared with our fulfillment partners to ensure your order is correctly printed, shipped, and delivered. This includes sharing your name, address, and contact information with our suppliers and shipping companies.
Order Updates: We use your email to keep you informed about the status of your order, including confirmations, shipping details, and delivery tracking.
Customer Support: If you contact us for help, we use your information to assist with your inquiry or issue.

4. Newsletter Subscriptions

If you choose to subscribe to our newsletter, we will use your email address to send you occasional updates. Our goal is to respect your inbox—so we will not overwhelm you with frequent emails. You will only receive notifications for:

Major sales or promotions
Important updates, such as the launch of new product lines or special announcements

You can unsubscribe from the newsletter at any time by clicking the "Unsubscribe" link at the bottom of any email.

5. Data Sharing

Totemwear does not sell or rent your personal information to third parties. We only share your information with trusted fulfillment partners for the purposes of printing, shipping, and delivering your order. These partners are required to handle your data securely and in compliance with data protection laws.

6. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your data, please note that no method of transmission over the internet or electronic storage is 100% secure. However, we work diligently to keep your information safe.

7. Cookies

Totemwear may use cookies to enhance your browsing experience on our site. Cookies are small data files stored on your device that help us remember your preferences and improve our services. You can control cookie preferences in your browser settings or when you first visit our website.

8. Third-Party Links

Our website may contain links to other websites. Please note that we are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies when visiting.

9. Your Rights

You have the right to:

Access the personal information we hold about you
Request corrections or updates to your personal information
Request deletion of your data (unless we need it for order fulfillment or legal obligations)

To exercise these rights, please contact us at hello@totem-wear.com.

10. Updates to This Privacy Policy

Totemwear may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will take effect immediately. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Totemwear

VAT - BE0684.753.979
Oude Steenweg 14A, 2280 Grobbendonk (BE)
hello@totem-wear.com
+32 489 35 73 94

Please note that Totemwear is not and/or has no physical store, all transactions take place online.

Thank you for choosing Totemwear! We appreciate your support.